Corporate Social Responsibility


   Activities for Social & Environment

Corporate Social Responsibility (CSR)

Thanachart Group is an organization that adheres to principles of corporate social responsibility both in their conduct of business affairs and their participation in other activities. The objectives are to help enhance the well-being of society and people living in communities and to protect the environment. In addition, our employees are encouraged to participate in CSR-related activities.


This type of CSR focuses on conducting business affairs with responsibility towards society. In this connection, Thanachart Group has been embracing the principles of corporate social responsibility for a long time. We treat all groups of stakeholders including shareholders, customers, consumers, and business counterparts in a fair and equitable manner. Recognizing the importance of good corporate governance, we also place strong emphasis on transparent and fair information disclosure. We regularly and continuously organize training activities for our staffs on the corporate governance with the support of Chulalongkorn University’s Continuing Education Center. As regards our employees, we have been taking good care of our staffs in the areas of remuneration, welfare benefits, and work environment. In addition, as part of its energy policy, Thanachart Group encourages the staffs to participate in activities aimed at saving electricity and using less paper. The objectives are to save energy and preserve the environment.

In 2010, many provinces in Thailand were hard hit by floods. Thanachart Group together with Siam City Bank launched several measures aimed at helping customers nationwide who were victims of the floods. The customers could request for delay in their repayments. As well, they could request for extension of their repayment period, with no change in the interest rate stipulated in the original loan agreements. They were also given waivers for late charges imposed on overdue debts as well as for fees charged for issuing reminding letters and default notices. Moreover, the customers having the established qualification standards could apply for “Thanachart FLASH Credit Cards” which would provide them with an emergency credit line to be used as a revolving fund.


This type of CSR covers corporate social responsibility activities undertaken in addition to those undertaken in the ordinary course of business. Thanachart Group had been involved in this type of activities for a long time. However, since the banking services become one of Thanachart Group’s main businesses with an extensive branch network nationwide, the corporate social responsibility activities have been divided to those undertaken by regional hubs (Hub CSR) and those by the center (Central CSR).

Hub CSR activities

The CSR activities undertaken by the regional hubs are based on the concept that each area’s social problems are different from the others. Moreover, Thanachart Group would like the staff of each regional hub to participate in the study of the problems and to propose activities to the center where the CSR Committee will consider and approve the proposals and the related budgets. The staffs of Thanachart Bank and member companies of Thanachart Group in each region will then proceed with the joint implementation of the approved CSR activities. In this connection, their customers, trading partners, and members of the general public living in the communities will also be invited to participate in these activities. As part of its support, Thanachart Group has defined a scope of social problems which serve as guidelines for activities to be undertaken by the regional hubs. These social problems could be divided into 3 main groups as follows:

  1. Development of the youth and the underprivileged,
  2. Public health and community sanitation, and
  3. Environment.

Moreover, there are also ad hoc CSR activities organized for the purpose of relieving community distress caused by natural disasters. The following are examples of the key CSR activities that have been continuously undertaken by Thanachart Bank’s regional hubs.

  • “Getting motorcycles helmets for kids—an expression of Thanachart’s concern for them”

    This activity is carried out by several hubs such as Hatyai Hub, Phitsanulok Hub, and Nakhonsawan Hub. The objective is to promote observance of traffic discipline with respect to the requirement that kids sitting in the rear of motorcycles have to wear helmets every time. The helmets will help mitigate serious injuries, especially damages caused to the brain which is a very important organ, due to road traffic accidents. Moreover, the activity helps inculcate in the parents the importance of their children wearing safety helmets for protection. As part of the activity, the local police are also invited to speak to the parents about observance of traffic rules and demonstrate to them how to drive motorcycles safely. This activity has been undertaken continuously for 4 years. In 2010, 3,000 motorcycle helmets were given to the schools in the areas covered by the hubs.

  • “These bicycles are for young children”

    This activity has been implemented continuously by the Chiangmai Hub for 3 years. During the period, 600 bicycles were delivered to schools in rural areas. The poor students whose houses are far away can borrow the bicycles and ride them to their schools. The schools are also responsible for maintaining the bicycles in good condition. In the past, the bicycles were given to schools in Amphur Chomthong and Amphur Fang in Chiangmai as well as Amphur Thoeng in Chiangrai. This activity is always organized in winter every year. In this connection, invitations are extended to the hub’s customers and trading partners to donate clothes and blankets to children living in the rural areas. They also donated stationery and sports equipment to the schools.
  • “Thanachart’s kids camps”

    This activity has been implemented continuously by Suratthani Hub for 3 years. As part of the activity, coaches of national team and the country’s leading soccer referees helped teach basic soccer techniques and the international rules of soccer to the kids joining the camps. The activity also supports soccer scholarship tournaments, the objectives of which are to inculcate sportsmanship and solidarity among young children and to keep them away from drugs.
  • Blood donation in honor of His Majesty the King and Her Majesty the Queen

    These are activities which have been implemented continuously for many years by several hubs including, among others, Khonkaen Hub, Ayutthaya Hub, Nakhon Si Thammarat Hub, Saraburi Hub, Udonthani Hub, Thonburi Hub, and Rachada Hub. The blood is donated in honor of His Majesty the King and Her Majesty the Queen Sirikit. Helping alleviate blood shortage in hospitals, the activities have always been supported by the Thai Red Cross Society who provided assistance in organizing the donation. Financial health check-up is also given to members of the general public who participated in the activities. Tree seedlings are also distributed by agencies of the Royal Forest Department during the activities. The objectives are to support global warming prevention campaigns and to motivate people to help protect the environment. As a result of the activities organized in 2010, about 2,000 people donated approximately 800,000 cc of blood to the Thai Red Cross Society.
  • “Bicycling…to reduce pollution and global warming”

    Thanachart Bank’s Ngamwongwan Hub continuously cooperates with state agencies, the private sector, and people living in Pakkred Municipal District in organizing activities aimed at promoting the use of bicycles in replacement of personal vehicles to reduce global warming on the World Environment Day on 5 June of every year. In 2010, 3rd Anniversary Bicycling…to reduce pollution and global warming was held. As part of the activity, parking spaces for bicycles are made available at a number of spots in Pakkred Municipal District. Those who participated in the activity also released fishes into Chao Phraya River in order to increase the number of aquatic animals in the river.